Check your inboxes NOW because the backer surveys for La Muerta #1: Last Rites are now LIVE! You should receive an email with a survey invitation from BackerKit any minute now!
Here is some important information regarding surveys and our current state of production:
1. PLEASE COMPLETE YOUR SURVEY BY JULY 6
For the fastest rewards delivery, please complete your survey as soon as possible! Completed surveys received on before lockdown on July 6, 2016 at 6:00PM MST (Arizona) will receive priority during rewards fulfillment!
Our surveys are being handled by BackerKit (not Kickstarter). If you did not receive a survey invitation email from BackerKit, click this link and follow the instructions to recover your survey:
2. DIGITAL REWARDS WILL BE DISTRIBUTED IN AUGUST
If your reward tier includes digital copies of La Muerta #1: Descent and/or La Muerta #1: Last Rites (practically all of them do), we will be distributing digital rewards at the same time as physical rewards fulfillment on the week of August 8.
Everyone with a completed survey will be sent an email notification when these files are ready to download.
3. CREATOR SIGNATURES & PERSONALIZATIONS
All books, prints and trading cards offered in the Last Rites campaign include FREE creator signatures by Brian Pulido. We will ask you whether you would prefer SIGNED or UNSIGNED items during your survey.
Due to capacity, Brian is happy to personalize up to 1 item of your choice from your campaign rewards. A free form field will be provided during your survey to specify your personalization request, at your option.
4. CAMPAIGN OVER-PLEDGE ADD-ONS
If you requested add-ons during the Kickstarter campaign with an over-pledge, we have already accounted for your add-on items. There is no need to re-add these items in BackerKit! They will be listed under “ITEMS INCLUDED WITH YOUR PLEDGE” on the right-hand column in BackerKit, after you answer your survey questions.
If you believe we made an error in your campaign over-pledge add-ons after reviewing your items list, please feel free to contact us at firstname.lastname@example.org.
5. BACKERKIT ADD-ONS
After you answer your survey questions in BackerKit, you will be presented with an opportunity to add on additional items from the Last Rites campaign. This step is completely optional.
If you add on items in BackerKit, you’ll be asked for payment information from a valid credit or debit card. This information will be kept securely on file, but your card will not be charged until we begin shipping on the week of August 8, 2016. Be sure to plan accordingly.
Any add-ons will ship together with your normal Kickstarter reward items.
6. LAST-CHANCE PREORDERS
Have a FIEND in your life that missed out on the Last Rites Kickstarter? We are now offering a last-chance opportunity to preorder items from the Kickstarter campaign! Click this link to visit the Last Rites Preorder Store on BackerKit:
This store will only be open for a limited time! We will be closing the Last Rites Preorder Store on July 6, 2016 at 6:00PM MST (Arizona).
If you order items from the Last Rites Preorder Store, your provided card will be charged when physical rewards start shipping on the week of August 8. Please plan accordingly.
IMPORTANT: Please note that this store is only intended for backers that missed the Last Ritescampaign here on Kickstarter. If you backed the Kickstarter last May, you may order additional items after your complete survey in BackerKit.
7. IF YOUR PLEDGE PAYMENT FAILED IN KICKSTARTER
We totally understand that stuff happens sometimes. The good news is that if your pledge payment did fail in Kickstarter during our funding period, you can settle up your balance in BackerKit!
You will still be sent a backer survey just like everyone else. After you answer your survey questions, browse the add-ons and provide your shipping address, you’ll be able to settle up your pledge payment in BackerKit with any valid credit/debit card.
We will hold onto your rewards for you and we won’t charge your card until reward fulfillment begins on the week of August 8.
IMPORTANT: Any pledges with unsettled balances after this date will be considered permanently canceled.
THANKS AGAIN, EVERYONE!
Without you, Last Rites wouldn’t have been possible! We look forward to getting your packages of awesomeness out to you starting in about 5 weeks!
– Coffin Comics